Moderator: Col. Marbles' Command Crew
Spear wrote:Good to see the backers are as with it as ever
posted 2 hours ago "So has Defiance games completely reneged on distribution? Are we not getting our backer rewards?"
Jez wrote:Turns out he's totally screwed them over now. The offer to print your own was only for backers who had complained to the AG office. Since someone posted it on the KS comments, they've even withdrawn that and are now offering nothing at all and have backed out of any mediation. Class act!
I am writing to follow up with you on the consumer complaint you filed with the Massachusetts Attorney General’s Office (AGO) and provide you with a status update on the mediation effort with Defiance Games, LLC and the AGO.
I regret to inform you that our attempts to mediate with this business did not yield a mutually acceptable resolution and we have concluded our efforts.
During the mediation process, our office was advised by their attorney that Defiance Games, LLC was in financial default and intended to file for bankruptcy under Chapter 7 of the US Bankruptcy code and that the remaining principle of the business had filed for Chapter 7 bankruptcy personally. Through discussions between their attorney and an AGO mediator, Defiance Games, LLC made a confidential offer to sponsors of their Kickstarter.com fundraising campaign to make the completed electronic ‘shape’ files available to the aggrieved kickstarter.com sponsors so that they could, at their own cost, complete production of the promised ‘backer rewards’ through a third-party of their choice.
This confidential offer was communicated for consideration to those sponsors who submitted a formal complaint to the AGO. The confidential offer was subsequently posted and reposted without authorization on public online forums. Given the confidential nature of the offer, its unauthorized dissemination on public online forums caused Defiance Games, LLC to decide to withdraw from further participation with our voluntary mediation program.
Your complaint will remain a public record in the AGO’s Public Inquiry & Assistance Center. The complaint and your information help us identify patterns of unfair and deceptive practices. If the matter detailed in your complaint develops into a case that our Office decides to investigate further, then we may be back in touch with you to seek additional details.
If you are interested in continuing your effort to resolve your complaint, then you may want to consider consulting with a private attorney or filing a claim in Small Claims Court. If you need assistance with locating a private attorney, then you may contact the Massachusetts Bar Association’s Lawyer Referral Service at (617) 654-0400. Your local county bar association may also be a helpful resource in finding an attorney.
The Small Claims Court Advisory Service is a resource available to consumers seeking information about the civil small claims process in Massachusetts. They may be reached at (617) 497-5690 or online at http://www.masmallclaims.org. Other informational resources from the Massachusetts Trial Court Department can be found online by searching the http://www.mass.gov website for “Small Claims Information.”
Nicholas Synowiec, Deputy Director
TMP - killing off small companies!Editor in Chief Bill wrote:It also 'thins the herd' so to speak, so that marginal and under-financed companies fall off the radar, leaving the better managed companies to dominate the news sphere.
Users browsing this forum: No registered users and 7 guests